Undergraduate Students Support Page
All CBA undergraduate majors have been required to have laptops since fall 2002. Almost all of the college's undergraduate courses use the web based Blackboard Course Management software to enhance the availability of online course content and upgrade the electronic communication available for the faculty and students.
Selecting and Buying Your Laptop
The college has established recommended specifications for a laptop. These specifications require that the laptop have the recommended operating system and sufficient processing speed, memory, hard drive, and networking capability in order to interface with the campus technology. A laptop buying guide is available on this website to assist with the purchase. A list of software required for the program is available here. The University Computer Store is a valuable resource for purchasing your laptop and also providing the required software at very competitive prices. Please be sure to contact them for assistance.
Setting Up Your Laptop
Your laptop will be ready for use in the College of Business administration when you can access the wireless network on campus, access Blackboard, use Microsoft Office, use Security Essentials anti-virus software to protect your computer against viruses, and access your email account via webmail. TIS has prepared a self-service laptop guide for Windows users and Macintosh users that will lead students through the process of getting their laptop ready for use.
Using your laptop in the Dorm
After you have purchased your laptop and arrived on campus, you may have questions about utilizing it and other resources (your PlayStation, Xbox, etc) from the dorm. OIT has answered many of these questions on their resnet site.
The Office of Information Technology (OIT) runs a service center/helpdesk located in the commons in the Library to assist students who are having problems with their laptops. You may also request assistance by calling 865-974-9900 or ask a question by filling out a request form (scroll down to bottom of page).
College of Business students have access to technology training opportunities on campus. There is classroom training available from the Office of Information Technology and computer based technology training available over the web for those who want to learn technology at their own pace.
Contacting the College of Business for Assistance
If you need assistance from the College of Business Technology office, please email firstname.lastname@example.org
University Computer Store
The University Computer Store can also be contacted for software and some hardware assistance. The Computer Store phone number is 865-974-2930 or via the web -- Welcome to the Bookstore Technology Center Website. | UT Bookstore.